Delivery Information
Most orders are
delivered in 7-14 business days post the shipping date;
however, please know that KALLU BOX & SONS Co will not be liable for any
delay or failure to perform any of its obligations if the delay or failure
results from events or circumstances outside our reasonable control, including
but not limited to acts of God, strikes, lock outs, accidents, war, fire,
terrorism, breakdown of plant or machinery or shortage or unavailability of raw
materials from a natural source of supply, telecommunications failure,
epidemic, perils of the sea or air, flood, drought, explosion, sabotage,
accident, embargo, riot, civil commotion or civil authority, including acts of
local government and parliamentary authority; disputes of whatever nature and
for whatever cause arising including but without prejudice to the generality of
the foregoing, work to rule, overtime bar, strikes and walkouts. We shall
endeavour to notify you as soon as possible should any such events or
circumstances occur.
Cancellation
To cancel an order,
please inform us within 24 hours of the order placement by filling this form or
emailing us at with the subject “Order Cancellation”. Once the
order is shipped, it cannot be cancelled.
Replacement
KALLU BOX &
SONS Co has a 3 day replacement policy. If you are unhappy with the product you
have received, you can initiate a replacement within 3 days from the date of
delivery. To initiate a replacement, please notify us by emailing us
at with the subject “Order Return”. Any replacement initiated
post 3 days of the delivery date will not be accepted.
Once we receive
your replacement request, we will send you a confirmation email containing the
instructions to replace the product within 24-48 hours. You can then send us
the product via any cost effective courier service/ registered post to the
following address
KALLU BOX & SONS Co
SHOP NO 29, BAXUBHOY MANSION, S.V ROAD, NEAR LUCKY RESTAURANT, BANDRA WEST, MUMBAI - 400050